At KDK International Ltd, we strive to ensure customer satisfaction. This Cancellation and Refund Policy outlines the terms under which cancellations and refunds are processed.
1. Order Cancellation
Orders can be cancelled within 24 hours of placing the order.
To cancel an order, please contact us immediately using the details below.
Once the order has been processed or shipped, cancellation requests may not be accepted.
2. Refund Policy
We offer refunds under the following conditions:
If the product/service is defective, damaged, or incorrect
If the order is cancelled within the allowed cancellation period
If we are unable to fulfill your order
3. Non-Refundable Situations
Refunds will not be provided in the following cases:
Change of mind after order processing
Incorrect information provided by the customer
Delay caused by external factors (courier delays, natural events, etc.)
4. Refund Process
To request a refund, contact us via email or phone with your order details.
Once your request is approved, refunds will be processed within 7–10 business days.
Refunds will be credited to the original payment method.
5. Contact Details
If you have any questions regarding cancellations or refunds, please contact us:
KDK International Ltd 📍 H-01, Raigarh, Raikarnpura, Kotputli, Rajasthan – 303105, India 📞 +91 91616 5972 📧 info@kdkintenational-ltd.com
6. Policy Updates
We reserve the right to update or modify this policy at any time. Changes will be posted on this page.
