At KDK International Ltd, we are committed to delivering your orders efficiently and securely. This Shipping & Delivery Policy outlines how we handle order processing, shipping, and delivery.
1. Order Processing
Orders are processed within 1–3 business days after confirmation.
Orders are not processed on Sundays or public holidays.
You will receive a confirmation once your order has been successfully placed.
2. Shipping Time
Estimated delivery time is 5–10 business days depending on your location.
Delivery timelines may vary due to external factors such as logistics delays or weather conditions.
3. Shipping Charges
Shipping charges (if applicable) will be displayed at checkout.
Any additional charges such as taxes or duties (for international shipping) must be borne by the customer.
4. Delivery
We deliver across India and may offer international shipping where applicable.
Please ensure that the shipping address and contact details are correct to avoid delays.
If no one is available at the delivery address, the courier partner may attempt re-delivery.
5. Tracking Orders
Once your order is shipped, tracking details (if available) will be shared via email or SMS.
You can use the tracking information to monitor your shipment status.
6. Delays in Delivery
While we strive to deliver within the estimated timeframe, delays may occur due to:
Remote location delivery
Courier service issues
Natural disasters or unforeseen circumstances
We appreciate your patience in such cases.
7. Damaged or Lost Shipments
If your order arrives damaged, please contact us within 48 hours of delivery with proof (photos/videos).
In case of lost shipments, we will coordinate with the courier partner to resolve the issue.
8. Contact Details
For any shipping or delivery-related queries, contact us:
KDK International Ltd 📍 H-01, Raigarh, Raikarnpura, Kotputli, Rajasthan – 303105, India 📞 +91 91616 5972 📧 info@kdkintenational-ltd.com
9. Policy Updates
We reserve the right to update this Shipping & Delivery Policy at any time. Changes will be posted on this page.
